About Us
At Total Comfort Heat and Air Conditioning, Inc., HVAC is about more than equipment. It’s about people. Every home has different needs, and every homeowner deserves answers they can understand. That belief shapes how we approach every service call, every recommendation, and every long-term solution we provide.
We focus on personalized service because no two homes or families are exactly alike. Construction styles, insulation levels, comfort preferences, and usage patterns all play a role in how a system should perform. By taking a thoughtful, consultative approach, we want to help you understand what’s happening with your system and what options truly make sense for your situation, not just what fits a generic checklist.
Whether it’s heating, cooling, or indoor air quality, our commitment to customization helps to build confidence and leads to better decisions, ones that you can feel good about both now and long after the job is done.
Call us today at (585) 531-5836. We have a bilingual team that communicates in both English and Spanish.
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"Wow! Great Company!"
What a great business Total Comfort runs. Great pricing and amazing quality of work.
Andrew C. -
"Above and Beyond!"
Total Comfort's on-site mechanics are skilled, courteous, and great to work with!
Lee S. -
"5 Stars!"
I’ve been using them for some time now and plan on continuing because of their work ethic and excellent customer service.
Don S. -
"Very Professional"
Mike was on time, professional, friendly, and knowledgeable.
Martha K. -
"Great Company!"
The techs are professional, polite, and reliable. They answer my questions and explain their work.
McClaire S. -
"Always Recommend!"
Their professionalism, knowledge, and willingness to go the extra mile made the whole process stress-free. I highly recommend them to anyone looking for reliable services.
Robert A. -
"Highly Recommend!"
I am very glad I went with Total Comfort. I would highly recommend them to anyone replacing an air-conditioning unit or a furnace.
Jeffrey K. -
"Very Happy Customer!"
The guys were friendly and answered all my questions. Very professional and cleaned up nicely after all the work was done.
Fabrizio A.
Work You Can Count On
Every service we provide is supported by a strong warranty, because standing behind our work is part of exceeding expectations. Furthermore, as local homeowners ourselves, we know that HVAC problems are usually unexpected and therefore unplanned for in household budgets. That can cause some anxiety, and to help address it, we make flexible financing options available through Goodleap.
Peace of mind can also come from knowing we offer 24/7 emergency services and strive for same-day scheduling on all calls, regardless of urgency.
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Professional, Consultative ServiceExperienced technicians who take the time to explain options and tailor solutions to your home.
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Free Estimates on New SystemsStraightforward guidance and no-obligation estimates for installations and replacements.
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100% Satisfaction GuaranteedYour comfort comes first, with service backed by a commitment to quality and care.
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24/7 Emergency Service
Reliable heating and cooling support when you need it most, day or night.
Committed for the Long Run
Total Comfort Heat and Air Conditioning, Inc. is proud to be rooted in the community we serve. We are located right on Dewey Avenue in Rochester and serve Greater Rochester and throughout Monroe County. Our work isn’t about one-time service calls. It’s about building long-term relationships based on reliability, transparency, and respect.
When you invite us into your home, you’re choosing a team that values professional excellence and personal trust. That commitment drives us to show up prepared, communicate clearly, and follow through consistently, delivering a service experience you can rely on.
Call (585) 531-5836 today. You can also reach out by using our online contact form.
